Service Agreement

The service agreement is the binding document that defines your coverage. A complete copy is provided before purchase.

Defined before purchase

Waiting periods, pre-existing conditions, covered appliances, covered components, labor, parts, replacement versus repair, service-call fees, maximum coverage, refunds, maintenance requirements, commercial-use exclusions, cosmetic damage, customer misuse, manufacturer warranties, and unavailable or obsolete parts.

Unlimited coverage

Where a plan is described as unlimited, that description corresponds to the terms stated in the applicable service agreement and remains subject to eligible equipment, exclusions, and service availability.

Service availability

Appointment availability depends on location, technician availability, and demand. Elite Unlimited members receive priority scheduling for available appointments.

This page is a plain-language summary for website visitors. Final legal terms must be reviewed and completed by the company before publishing.